Application is aimed at tracking the customer queries and concerns for a leading a telecommunication provider


Had a vision of resolving the customer queries and tracking the progression of the queries


Further as a startup, worked with a less number of staffs for a shorter deadline


Itechro provided the system in order to respond the customer queries and concerns in the shortest possible time with the use of ticket management, work flow management, contact management and lead extractions

Key Features

Ticket management, Lead extractions, Contact management